Jace An: 77 building bloks of digital transformation
Digital transformation in the most structured way from Jace An. List of 77 digital capabilities and how to measure them.
Justin Michael and Tony Hughes: Tech-Powered Sales
Future of sales is tech-powered sales and with 33% of sales rep gone, SE platform augmented with human insight will be the future.
Fred Geyer, Joerg Niessing: The Definitive Guide to B2B Digital Transformation
Every B2B company will soon face the same challenge as B2C companies, they will need to raise their digital game. The book is about how to do that.
Sunil Gupta: Driving Digital Strategy
Driving digital strategy is about your business model, your value chain, your customers and your organization. Digital transition is never easy.
Stephan Kaiser, Max Josef Ringlstetter: Strategic Management of Professional Service Firms
This book is a great overview of what counts in management of Professional services companies. From how to manage people to how to manage business.
Harley Manning, Kerry Bodine: Outside in; The Power of Putting Customers at the Center of your Business
How to build sustainable practices to maximize Customer experience. This book is all about that.
Eisha Tierney Armstrong: Productize
Productize services. If professional services companies want to move from customized services to product sales, this is a book for them.
Mike Walsh: The Algorithmic Leader; How to Be Smart When Machines Are Smarter Than You
The Algorithmic Leader is new bread of leaders that can lead in the times of uncertainty and can use new approach to problem solving and decision making.
Shosana Zuboff: The Age of Surveillance Capitalism
Surveillance capitalism is potential development of our society if development of technology is not regulated. Good book from good author.